Policies

Refunds

Artwork and products: If you are not 100% satisfied with your purchase, you can return it and get a full refund or credit toward another product.  Returns accepted for up to 30 days from the date of purchase.  Customer is responsible for cost of return shipping in original (if packaging is in very good or excellent condition) or similar packaging.

Events:  There is a non-refundable deposit.  The remaining portion of fee is refundable according to terms of the specific event.

If event must be canceled due to unforeseen circumstances, like inclement weather, participants will be given credit (75% of purchase) toward a future Susan Korsnick: Art & Soul event (within 1 year of canceled event).  Participants understand that costs associated with planning an event are accrued in advance (including but not limited to print materials, art supplies, food, and venue rental) so 25% of purchase is kept by Susan Korsnick: Art & Soul to cover those costs.

Privacy

When you purchase a product or register for a service, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and phone number.

Email marketing:  Participants at Susan Korsnick: Art & Soul events are given the option of signing up to recieve information on upcoming events, new products, or other updates.  Anyone visiting SusanKorsnick.com can contact Susan to be placed on her mailing list as well.  Subscribers can unsubscribe at any time.

Your information may be disclosed if required by law or if terms of agreement for services or goods are violated.

Links:  When you click on links on this website, they may direct you away from this site.  Susan Korsnick: Art & Soul is not responsible for the privacy practices of other sites and encourages you to read their privacy statements.

Group Moderation:  Susan Korsnick: Art & Soul reserves the right to remove or moderate any posting on any event/thread/page/social media group as it sees fit to maintain the integrity, safety, and well-being of the entire group.

Intellectual Property Rights

All writing, artwork, videos, PDFs, audios, and other content that is the work of Susan Korsnick is her sole intellectual property.  All rights reserved.  Credit for the work of others on this website is given to them where due.  The use of Susan Korsnick’s original content requires the prior written consent of Susan Korsnick.